Broadband and laptops


I need help with...

My laptop / USB modem delivery
Find out when your laptop's coming on our laptop deliveries page.

My laptop insurance
If you've got a Geek Squad or Lifeline policy visit our insurance page.

Laptop / USB modem technical issues
You'll need to contact your laptop’s manufacturer

My broadband account
You'll need to contact your broadband provider

Broadband technical issues
You'll need to contact your broadband provider



Your top questions

Where's my laptop?
Waiting for your laptop to arrive? We'll help you find out exactly when it's coming.

Help for AOL customers
AOL Member Services can help you with all account, billing and broadband connection issues.